Get Started with No Upfront Cost
Simple, secure tax filing - $0 Cost Quotes
Terms of Service
Last updated: [Add date]
1. Agreement to Terms
These Terms of Service (“Terms”) govern your access to and use of the website operated by PCT Professional Services LLC (“Company,” “we,” “us,” or “our”), located at https://www.pctproservices.com.
By accessing, browsing, submitting information, purchasing services, or opting in to communications through our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our website or services.
2. Services Provided
PCT Professional Services LLC provides professional services and educational resources, which may include but are not limited to:
Tax preparation and tax-related services
Credit education and credit improvement services
Life insurance education and brokerage services
Estate planning referrals and resources
Financial education, digital products, and consultations
Services may be provided virtually and may require additional agreements, disclosures, or authorizations depending on the service.
3. No Legal, Tax, or Financial Guarantees
While we strive to provide accurate and professional services:
We do not guarantee specific financial outcomes, tax refunds, credit score increases, insurance approvals, or funding results.
All information provided is for educational and service-related purposes only and should not be considered legal advice unless explicitly stated in a written agreement.
Outcomes depend on individual circumstances, documentation provided, and third-party decisions.
You are responsible for the accuracy of all information you submit.
4. User Responsibilities
By using our services, you agree to:
Provide accurate, complete, and truthful information
Maintain the confidentiality of your account access
Use our services for lawful purposes only
Not misuse, duplicate, or resell our materials without written permission
We reserve the right to refuse service, suspend accounts, or terminate access if misuse or fraud is suspected.
5. Communications Consent (Email & SMS)
Email Communications
By submitting your email address, you consent to receive emails related to:
Your inquiry or services
Transactional updates
Educational content
Promotional messages (where permitted)
You may unsubscribe from marketing emails at any time using the link provided in our emails.
SMS / Text Messaging Terms (IMPORTANT)
By providing your mobile phone number and opting in, you consent to receive text messages (SMS) from PCT Professional Services LLC, which may include:
Service confirmations and updates
Appointment or intake reminders
Account notifications
Educational or promotional messages (where consent is provided)
Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
Opt-Out Instructions
You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or email support@pctproservices.com.
We are not responsible for delays or failures in message delivery due to carrier issues or technical limitations.
6. Automated Systems & AI Tools
We use automated systems, including AI-assisted tools, to support:
Customer communications
Workflow automation
Service delivery
Analytics and operational efficiency
These systems operate under human oversight and are used to improve service quality and responsiveness. No automated system replaces professional judgment where required by law.
7. Payments, Fees & Refunds
All fees are disclosed prior to purchase or engagement.
Unless otherwise stated in writing:
Payments are non-refundable once services begin
Digital products are final sale
Chargebacks for services rendered may result in account suspension and collections
Specific refund or cancellation policies may apply to individual services and will be provided separately when applicable.
8. Intellectual Property
All content on this website, including text, graphics, logos, digital products, workflows, templates, and educational materials, is the property of PCT Professional Services LLC and is protected by intellectual property laws.
You may not copy, distribute, reproduce, or resell any content without prior written consent.
9. Third-Party Links & Services
Our website may include links to third-party platforms or tools. We are not responsible for the content, policies, or practices of third-party websites.
Your use of third-party services is at your own risk and subject to their respective terms.
10. Limitation of Liability
To the maximum extent permitted by law, PCT Professional Services LLC shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Delays or failures caused by third parties, technology, or force majeure
Our total liability shall not exceed the amount paid to us for the specific service giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless PCT Professional Services LLC from any claims, damages, liabilities, or expenses arising from:
Your misuse of the website or services
False or incomplete information you provide
Violation of these Terms
12. Governing Law
These Terms are governed by the laws of the State in which PCT Professional Services LLC is registered, without regard to conflict-of-law principles.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website constitutes acceptance of the revised Terms.
14. Contact Information
For questions regarding these Terms or your communications preferences, contact:
PCT Professional Services LLC
📧 support@pctproservices.com